Chapter 5 - Organizational Maintenance

 

Managing cash flow

As the organization continues to flourish, there will be a need to search for continued funding, especially if operated as a public charity.  Foundations that don’t rely upon a single large grant to fund their operations will have already created a network of contacts to work out from.  When looking for new sources of funding, remember that the primary focus of your business needs to remain the work of the mission, so however donations come in, they should do so efficiently.

Basic business operations

Making sure there’s enough money in the bank to pay all the bills is basic budgeting as you might find in any small businesses.  Make sure there are designated channels for how someone requests funds of the NPO setup in the by-laws. 

 

If you operate a till, someone will have to make a deposit every evening and maintain the requisite amount of change in the morning.  A till log will probably be kept if there is one.  The same goes for petty cash.

 

The appearance of the organization must be kept neat if anyone is to visit.  People don’t want to give you money if they think you’ll have to spend part of it on roach control.  If your organization is ecologically focused, landscaping and green building might be part of your educational mission.

 

If there are volunteers or employees, work schedules will need to be drawn up and hours agreed upon.  There will have to be pens and pencils and notes and maybe even a computer or two.  Making sure there is working office equipment and paperclips is important. 

 

The mail will have to be picked up and dealt with, the answering machine emptied and emails answered.  Depending upon your office location, the floors might need a sweeping.  All the things a business does everyday is determined when

Maintaining ledgers

To begin with, you’ll need to begin keeping regular books that are reconciled at least once a month.  It’s a good idea to produce a monthly statement report.  It should include a positive column with assets, income, and net assets against a negative column with liabilities and expenses.  It’s very much like making a household budget except that have to keep up on it every month and be responsible for reporting it to someone else.

 

Re-upping your commitment

During the course of operation, a non-profit is sure to require steering back towards the original or refined mission statement.  You can take steps to make sure these adjustments are small and useful.

Making sure the NPO is still on-mission

There are ways to evaluate whether the non-profit remains committed to its primary purpose.  Relative funding levels will give one picture of commitment, but so will time spent on given tasks.  Actually talking with people will generate yet another picture of the situation.  It is possible to generate a good picture of the organization’s mood by having a few people present such reports.

 

It is reasonable to bring this topic up with the board at least once per year.  Many organizations willingly submit themselves to a 2nd party audit on a schedule to see how they continue to stack up. 

Estimating financial success

There are some tried and true methods for analyzing the NPO financial success.  Generally, as outlined by Stevens[i], the four major points of emphasis are

 

·        Income vs. budgetary spending emphasis

·        Emergency cash on hand

·        Ability to fully fund programs in the long range plan

·        Surpluses on a single or multi-year basis

 

You can tell if your board’s emphasis is upon budgets rather than income at the next meeting.  Whether there is emergency cash on hand largely depends upon the efficiency of whoever is running the daily operations.

 

Long-range funding is a gauge of your marketing and fundraising committees ability to come through with reliable and steady grants.  Surpluses mean your treasurer in charge of allocating funds is doing a good job.

 

A review of the NPOs finances might just give your organization reason to congratulate its self.

Determining the emerging needs of your constituency

Your constituency can change over time, especially as the focus of your group shifts and is refined.  It’s a good idea to take some time every few years to determine how you can better serve the members of your community.

 

Some people meet with focus groups of students or researchers and just ask them what how they feel about services.  Public question and answer sessions have also been utilized.  Questionnaires can be used but are less helpful with poorly written questions.  A study of the local Demographics allows one to hypothesize as to the community make up.

 

 

 

 

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[i] NEA, online.  http://www.nea.gov/resources/Lessons/STEVENS.HTML